Help and support for Tanzania users
This page lists Parimatch Tier 2 contacts for Tanzania. You can reach us by email, live chat, phone, messengers, and our official social pages. We support English and Kiswahili, and you get quick replies: live chat under 2 minutes, email in 2–4 hours.
All contact options and when to use them
You may reach us for partnerships, media, marketing, affiliates, corporate, legal, or investor queries.
For urgent issues, the Parimatch Tier 2 contact number is best. You can also use the Parimatch Tier 2 email address for detailed questions.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (on-site) | Tap the Help icon on this page. Start live chat. 24/7. English and Kiswahili. | Account login, deposits, withdrawals, bet issues, verification, technical errors. Urgent help. |
| Email support | [email protected]. Replies in 2–4 hours, 08:00–23:00 EAT. | Detailed questions, documents, verification files, payment reviews, responsible gaming. |
| Phone support | +255 768 123 456. 08:00–23:00 EAT. Standard rates apply. | Urgent account or payment issues. Speak to an agent. |
| wa.me/255768123456. 08:00–23:00 EAT. | Quick updates, short questions, account status checks. | |
| Telegram | t.me/ParimatchTZ_Support | App issues, downtime reports, account checks. |
| facebook.com/ParimatchTZ (verified page) | General queries, updates, feedback. No account data sharing. | |
| X (Twitter) | twitter.com/ParimatchTZ | Service alerts and quick questions. Follow and message us. |
Updated: