• Personal data collected
  • Identification: full name, date of birth, NIDA ID or passport, country and residential address.
  • Contacts: email, mobile number, preferred language.
  • Account and gameplay: username, responsible gambling settings, self-exclusion choices, limits, transaction history, bet history.
  • Financial: payment method details provided to payment service providers, deposits, withdrawals, and verification checks.
  • Technical: device identifiers, IP address, browser type, operating system, app telemetry, log files, approximate location, cookies.
  • Support and compliance: copies of documents submitted for KYC, communications with support, records needed for AML and dispute handling.
• Why this data is collected
  • To register and manage the user account and provide online services.
  • To process payments, verify identity, prevent fraud, and support responsible gambling.
  • To meet legal obligations under Tanzania law, including the Gaming Act and AML requirements.
  • To improve site performance, user experience, and service quality.
• Technical and organisational measures
  • Transport-layer encryption for data in transit and encryption for sensitive fields at rest.
  • Strict access controls, role-based permissions, and logging of administrative actions.
  • Segregated environments, firewalls, and anti-fraud monitoring.
  • Staff training, confidentiality undertakings, and vendor due diligence.
  • Regular security testing and incident response procedures.
• User rights under Tanzania’s Personal Data Protection Act, 2022
  • Access: request a copy of personal data.
  • Correction: ask to fix incomplete or inaccurate information.
  • Deletion: request erasure where allowed by law.
  • Restriction and objection: limit or object to certain processing.
  • Consent: withdraw consent at any time for activities based on consent.
  • Complaint: lodge a complaint with the competent authority in Tanzania.

Parimatch Tier 2 processes personal data in line with Tanzania’s Personal Data Protection Act, 2022 and applicable sector rules administered by the Gaming Board of Tanzania.

• Account and service delivery
  • Create and manage the user profile, authentication, and account security.
  • Provide online betting, casino gameplay, and customer support services.
• Transactions
  • Process deposits, wagers, bonuses, and withdrawals.
  • Coordinate payment instructions through approved payment providers.
• Improvement and analytics
  • Analyse site performance, troubleshoot errors, and enhance usability.
  • Produce statistics on use patterns to improve services and information security.
• Marketing and preferences
  • Send service messages and, if consented, marketing communications.
  • Honour opt-outs and granular preferences at any time.
• Compliance and safety
  • Conduct KYC, source-of-funds reviews, sanctions and PEP screening.
  • Detect, investigate, and prevent fraud and misuse.
  • Meet duties under the Gaming Act and Anti-Money Laundering laws.

Processing is lawful, necessary for the contract or legal obligations, based on legitimate interests, or carried out on the basis of user consent where required.

• Access and updates
  • Users can review or update account details in profile settings or by contacting support via the channels listed on the website.
  • Identity verification may be required before actioning a request.
• Correction and deletion
  • Incorrect or incomplete data can be corrected on request.
  • Deletion requests are honoured where no legal obligation requires retention. Records needed for AML, tax, audit, or dispute resolution may be kept for the period mandated by law.
• Timeframes and responses
  • Requests are handled within a reasonable period as required by Tanzania law.

By using Parimatch Tier 2, users consent to security checks for identity and fraud prevention and consent to payment data processing by licensed payment service providers for transactions and verifications.

This site is for persons aged 18 and above, as required by Tanzania gaming rules. The operator cannot confirm age in real time without supporting documents. If a minor’s personal information is discovered, access will be blocked and the data will be deleted where feasible. A parent or legal guardian may contact support to request deletion and must provide proof of relationship and identity.

Personal information may be processed in other countries where technology, payment, verification, or support partners are located. By using this website, the user consents to international transfers needed to provide services and fulfil legitimate purposes described in this policy. Confidentiality and security are ensured through contractual safeguards and technical controls, and transfers are conducted in accordance with Tanzania law and any required approvals.

A legal disclaimer may interpret or limit how certain rules in this policy apply in practice, including scope, exceptions, or remedies permitted by law. The disclaimer takes effect when the user accepts this policy by signature, electronic acceptance, or accession through account use. If there is any inconsistency, the current version of this policy and any applicable disclaimer will prevail over earlier versions.

Cookies are small text files placed on a device by websites to store settings and identifiers. They help recognise a browser, remember preferences, and improve online services.

• Purposes
  • Essential: core site functions and secure login.
  • Functional: remember language, time zone, and user choices.
  • Analytics: statistics and behaviour analysis to improve performance.
  • Personalisation and advertising: content relevance where permitted by consent.
• Retention
  • Cookies are generally retained for up to 1 year, after which they expire or are refreshed if consent continues.
• Controls
  • Users can manage cookies through browser settings or available site tools. Declining some cookies may affect certain features.

Use of this website means full acceptance of this Privacy Policy. The current version published on the site applies to all processing of personal information. Material changes will be posted in this document, and continued use after changes indicates acceptance of the updated terms.

Personal information may be shared where necessary to perform agreements, handle disputes, comply with court orders or legal duties, or operate the platform. Typical recipients include payment processors, identity verification and AML screening providers, fraud prevention partners, hosting and cybersecurity vendors, analytics tools, and professional advisers.

Third parties listed on the website have their own privacy policies that govern their processing. If a specific party is not listed, users will be informed of the purpose and scope before sharing where required. Providing data for these purposes signifies consent to such sharing, subject to confidentiality and data protection obligations.

This site may contain links to other websites or apps operated by third parties, each having its own privacy policy and data practices. The operator is not responsible for how external sites collect or use information. Caution is advised when visiting external resources and reviewing their policies before providing any personal data.